New year, new goals

I'm a big believer in setting goals. When she first met me, my wife laughed at all my lists and especially the list of my life goals. I had goals such as skydiving, running a marathon, getting a quality job (I made this list in college) and of course meeting the woman of my dreams. I have actually accomplished all of these life goals and this August will be 25 years since I met that woman!

Starting a new year is a great time to re-evaluate some of our goals and set new ones. It is a new beginning and gives us a fresh start to aim for new objectives and to adjust our path accordingly. This works in both life and our business.

At Quill.com, we've developed a list of goals we call the High Five. These are five business objectives that will enable us to better meet our customers' needs and grow our business. One of the goals in this year's High Five is to focus on making our Web site more user-friendly. We will make finding the products you need even easier and offer suggestions that will help improve the efficiency of your office.

A few things that won't change are our commitment to service, dedication to our customers and meeting all your office supply product needs better than anyone else. And should you ever have a problem, you can always rely on us to do whatever it takes to solve your concerns on the first try.

I always like hearing from you, so feel free to let me know how we're doing and if there's anything more we can do to provide you with the Best Experience in Office Products℠.