http://blog.quill.com/blogs/penpal/archive/2008/12/01/admin-s-assistant-december-08.aspxRules for IM-ing at Work When e-mail was invented, it was hard to believe that business communication could get done any faster. Today, that too has evolved and businesses are working faster than ever via Instant Message (IM) programs. Similar to e-mailenCommunityServer 2008 (Build: 30417.1769)