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Developing a Budget for your Department by Quill Sr. Manager Financial Analyst Mark Schacher Does the word “budget” strike fear in you? It is nothing more than an exercise in organization and planning. If you follow a few simple steps, you can have a great budget drawn up in no time! 1) Identify...
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Ways to stay on your boss’s radar screen By Wendy Siegel, Quill Channel Marketing Content Manager In today’s business climate it’s not enough to come in every day and just do your job; you need to get noticed---but for all the right reasons. In order to get ahead you must separate yourself...
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How do you provide employee recognition with no budget? By Quill Director of Channel Marketing Helen Bertolucci Budget cut and no extra dollars to spend on a little something for your employees? Good news! Employee recognition is FREE! Sometimes, finding those extra dollars to reward and recognize employees...
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Five Blogging Tips As the blogging world grows, Quill asked long-time blogger and Quill's Director of Internet Sales, Dan Spellman of My Two Cents , to share tips and help others join the blogosphere. Crank It Out. Writing a blog is an easy way to start a conversation and share your ideas. You don’t...
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Tips for Writing a Resignation Letter by Quill Copywriter Rich Linden Congratulations—after months of résumé polishing and countless interviews, you’ve just found out that the company across town has offered you the job of your dreams! But before you leave for greener pastures...
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How to proofread business correspondence by Quill Editing Supervisor Cameron Masiclat So you’ve got an important letter and it has to be perfect. You’re not the greatest speller in the world, and you can’t tell a colon from a comma. What can you do? Here are a few tips on how to proofread...
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Company Recycling By Dan Lemke, Quill Facilities Manager In honor of Earth Day on April 22, the Pen Pal asked Quill’s Facilities Manager, Dan Lemke, to share some details on how Quill does their part to save the planet by recycling. Realize that it costs money to throw things away. We can reduce...
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Income Tax Tips by Quill Sr. Manager Financial Analyst Mark Schacher Start planning now as April 15 is just around the corner! Here are a few things to think about when pulling it all together. Commonly overlooked tax savings Recovery Rebate Credit: The Recovery Rebate Credit is a one-time benefit for...
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How to keep your cool while dealing with a difficult customer By Quill Customer Service Manager Sherry Posch Let the customer tell you their problem. Show active listening skills by asking clarifying questions. Do not interrupt or talk over the customer. Often, all they is a chance to vent. Apologize...
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How to Ace an Interview by Katie McConnell, Quill Recruiter Prepare. This is an area many people overlook, but it will increase your confidence and comfort level in an interview. Review your resume. What are the achievements you’re most proud of from current and previous jobs? What skills or experience...
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How to best support multiple people from Quill’s Assistant to the President, Debra Litwiler Try to take care of all routine tasks, like report printing, first thing in the morning. Keep a spiral-type notebook handy at all times to jot down items that need to be brought up or reviewed. Set up a...
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How Do You Build a Winning Sales Team? Quick tips from Quill Sales Managers Karen Stricker, Keith Barker and Jeff Cirilis 1. Recruit outstanding people . Blending a wide range of personalities gets the best results. 2. Create an awesome training program . This is the best way to ensure your team will...
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How to deal with a difficult coworker Dealing with a difficult coworker can be stressful and can affect your job performance. According to Quill’s Sr. HR Generalist, Kristin Garifo, the situation won’t get better, but only worse, if left unaddressed. Below are some steps to take to help the...
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Quick tips on Customer Service from Quill Customer Service Manager Sherry Posch An apology costs nothing, but can cost the business when not shared or sincere. It takes months to earn a customer, seconds to lose one. Follow the “Golden Rule.” Treat your customer as you’d expect to be...